Vilfredo Pareto knew what he was talking about

    BUSINESS BREAKTHROUGH #5

Vilfredo Pareto, a nineteenth-century Italian economist, wrote a mathematical model describing income distribution in Italy and found that 80 percent of the land was owned by 20 percent of the people. It turns out the Pareto principle applies to just about everything in nature and business, including sales, customers, products, marketing efforts, and your time. If you look closely, you will find that 20 percent of your activities tend to generate 80 percent of the return on your investment of time, energy, and money.  Vilfredo Pareto even found this principle to be true in the production of his garden’s peas.

For this reason, understanding which 20 percent of your activities generate 80 percent of your results is critical to your success, both business and personal. More often than not, I find that business owners are working in the 80 percent, not the 20 percent. If time, energy, and money are limited resources (and we know they are), then it is important to learn how to leverage your time, energy, and money to maximize the return on your investment of those resources.

To focus on your 20 percent and achieve the return your looking for, you may need to learn to say no more than you say yes. Think about it: Whenever you say yes to something, you are essentially saying no to something else. Your plate will only hold so much. You cannot do it all.

I spent Thanksgiving last year in Maine with my middle son and his family and friends. The buffet table was loaded with almost endless delicious options. I had to face the facts: My plate could only hold so much before things would start to fall off. Your plate has limits as well. Focus on the 20 percent that will generate the greatest return. Vilfredo Pareto figured it out in the nineteenth century, and it still apples today.

Do you need help understanding how to get intensely focused on the 20 percent that will generate the greatest return of your investment? We are business experts—let us help you.

www.garyfurr@garyfurrconsulting.com

503-312-3145

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It’s Not Hard, It’s Business | Chapter 10

[vc_row css=”.vc_custom_1548289356400{background-color: #bcbcbc !important;}”][vc_column][vc_single_image image=”4631″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1753490080224{padding-right: 19px !important;padding-left: 19px !important;}”]Cash is king in a business and without cash it would be like Kryptonite was to super man. It will kill your business. Understanding cash and how it moves in and out of your business is a fundamental step for business success. Yet few business owners understand cash flow or produce a cash flow projection and play a guessing game with their business.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=””]

Chapter 10: Know Your Cash Flow

The cash flow projection is the only tool or scoreboard you have that looks ahead at what is coming in your business so you can forecast your cash needs. If you do not have cash flow, you do not have a business.

Business owners often think that net income on the bottom line of the P&L is cash, but it is actually only the theory of cash since the P&L does not account for debt payments (which are a use of cash). This highlights the need for a cash flow projection, which takes your debt payments into account.

It is no surprise that all businesses need cash to survive. Inadequate cash flow is like kryptonite to Superman; without cash your business will suffer and eventually die. Yet most business owners I meet are not tracking their cash flow. They look at their P&L and balance sheet, but they do not conduct a cash flow analysis of their business. Instead, they are managing from their checkbook.

Revenue + Expenses = Profit

Too often business owners look at net income or profit and think they are making money. Your profit is simply the amount that your revenue exceeds your expenses; it is not cash but the theory of cash since your P&L does not take into account debt service. The interest payments are accounted for, but not the debt payments, so it is easy to misunderstand how much cash you have by just looking at the P&L. You cannot spend the theory of cash, and profits are not cash. It does not matter how much profit you make if the amount of cash you receive is less than or equal to what you are spending. If you cut into your cash reserves long enough, you will eventually be broke.

Cash flow is the net amount of money that is flowing in and out of your business, and a cash flow analysis focuses on the timing of when cash comes in and when it goes out. The cash flow projection is the only tool or scoreboard you have to look ahead, and the future is where we want to go. By understanding your cash flow and how it can positively or negatively impact your business, you can make more informed decisions about how to run your business.

An important note about cash flow is that accounts receivable is not cash. There have been many businesses that have gone bankrupt with lots of accounts receivables on their books, but no cash to operate on. As you know, without cash, you cannot pay your bills. The only way to sustain your business is with positive cash flow. Sure, you can borrow money, and that is one form of cash, but it comes with a debt that you will owe. Or you can invest cash into the business to keep it afloat, but eventually you will run out of cash from investment and the ability to borrow more cash will be dependent on cash from operations.

The Value of Metrics

I like to take the financial information to another level and perform metrics on the line items within the financials. One of those helpful metrics is cost of goods sold (COGS), which is a calculation of all the costs involved with producing and selling your product, including materials, labor, warehouse space, and overhead to produce and manufacture the products you are selling. This has serious business implications. For example, I had a client who was complaining that while he made more money in 2017 than he did in 2016, his net income was a loss and he did not understand why. By doing some financial metrics I discovered that his cost of goods sold (COGS) for 2017 was over 12 percent higher than 2016, so right away he was over 12 percent behind last year’s potential profit.

As a business owner, you should be performing a deep dive into your financials and performing a line item analysis as a percentage. For instance, what is COGS as a percentage of revenue? How does this compare to previous years? What is each line item of expense as a percentage of gross profit, and how does this compare to previous years? By doing such analysis we can start to develop trend lines of performance. By following the trend line, you can see how you are doing in comparison to previous years and months. This allows you to ask better questions in order to make better decisions, rather than waiting until the end of the year for a big year-end surprise. Here are some questions you should be able to answer:

  1. What is your revenue per employee?
  2. What is your revenue per square foot of space?
  3. What is your expense per employee?
  4. What is your expense per square foot of space?
  5. What is your current ratio, quick ratio?
  6. What is COGS as a percentage of revenue?
  7. What is payroll as a percentage of gross profit?

In business, that which we measure gets addressed and improves. Many business owners do not have these answers about their businesses. If you do not, you are not alone, but it is time to change things.

CPAs and Bookkeepers

I was working with a food processor and noticed that all the goods they purchased to make their product were categorized as an expense rather than cost of goods sold. When I inquired as to why there was no COGS category, the business owner said he did not know. He said that is where their bookkeeper put them. I asked who their bookkeeper was and I was told it was a family member. I asked about their CPA because the CPA should have caught it as well. The owner explained that they had been with their CPA for years and he had never said anything. I let the business owner know that they needed a new bookkeeper and a new CPA because their current professionals were just filling in the blanks rather than advising them on how to manage and run their business. They needed better information, which would allow them to ask better questions and make better decisions.

The information needs to be accurate or you are in jeopardy of making faulty decisions based on inaccurate information. I have discovered that many CPAs and bookkeepers are not advising their clients. They are just filling in the blanks. Which one do you have? Accurate financial information and analysis is one of the keys to a successful enterprise.

Success Steps

  1. Pay close attention to your P&L and balance sheet. Review them on no less than a weekly basis.
  2. Create a rolling six-month cash flow projection.
  3. Drill down deeper into the financials and develop some metrics to measure your performance.
  4. Ask your CPA and bookkeeper to take an advisory role and help you understand your financials.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

It’s Not Hard, It’s Business

Fundamental Steps to help business owners learn what it takes to grow their business and increase their revenue.

As the former GM and COO of a $40 million company with seven locations I have learned what it takes to be successful in business. In this book, I share some keys to sustainable business growth and acceleration and the way to close the gap between your performance and your dreams.

You didn’t go into business to just get by, you got into it to succeed. Follow our series on the website and get your desktop reference copy from Amazon.[/vc_column_text][vc_single_image image=”4271″ img_size=”full” alignment=”center”][vc_column_text]

Get Your Copy

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The Power of Managers to Boost Your Organization’s Performance

 

A recent headline in the Wall Street Journal(March 23, 2019) read “One Fix for All That’s Wrong: Better Managers.” The report by author Sam Walker was based on research from the Gallup Organization. I read the article and was intrigued so I downloaded the Gallup research report and found that they had surveyed more than 195,600 U.S. employees in 2015 and 2016 and had more than 31 million respondents.

The research found that only one-third of those employees are engaged at work while 16 percent of the employees were actively disengaged or miserable in their jobs and tended to destroy what the most engaged employees built. The remaining 51 percent of employees were not engaged, meaning they were at work but not really contributing. The Gallup study suggests that if American companies were to simply double the number of engaged workers to two-thirds it would reverse the declining economy.

The Gallup poll found that the major factor for sustained excellence in performance was engagement and the belief by employees that they were doing meaningful work that supported personal growth. Quite simply, the employees of today want to have meaning and purpose. They want to be a part of something that is bigger than they are.

It is interesting to note that Gallup found in previous studies the order of priorities ranked family, having children, owning a home, and living in peace above having a job. In the most recent study Gallup found that having a rewarding job ranked first.

The research showed that managers have a 70 percent influence on what their teams achieved. If organizations are looking for superior performance, the manager has nearly three-fourths of the influence on ensuring this happens. However, only 20 percent of the employees reported that their performance is managed in such a way that motivates them to do outstanding work. This points out the need for organizations to have good managers who are actively coaching and guiding the employees in their charge.

Mr. Walker suggests that a shortage of jobs and inspiring bosses might explain why companies are struggling to recruit and retain millennials and could be the reason why the economy is growing so slowly. Gallup reports, “Organizations have nowhere to hide. They have to adapt to the needs of the modern workforce, or they will find themselves struggling to attract and keep great employees and therefore customers.”

The report says there is urgency for leaders to clarify and communicate their vision more clearly and rally employees around it. Only 22 percent of employees agree that their organization has a clear direction. Only 15 percent of employees feel that their leadership make them enthusiastic about the future, and only 13 percent feel that the leadership of their organization communicates effectively with the rest of the organization.

The survey illuminates the need for leaders and managers to have a clear direction, vision, and purpose for their organizations. Business as usual will not sustain growth or retain employees. The survey says that the one thing leaders and managers cannot do is nothing.

Gallup advises companies to seek out managers who infect their teams with a sense of purpose and function more like coaches than conventional top-down bosses.

Is your organization struggling to hire and retain talent? Are your managers coaching your employees to greatness or are they stuck in the traditional top-down management style? If these issues are affecting your performance, we can help. We are experts in business and helping organizations to make dramatic improvements in productivity and sustained growth. Give us a call: 503-312-3145

garyfurr@garyfurrconsulting.com

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It’s Not Hard, It’s Business | Chapter 9

[vc_row css=”.vc_custom_1548289356400{background-color: #bcbcbc !important;}”][vc_column][vc_single_image image=”4633″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1753490807193{padding-right: 19px !important;padding-left: 19px !important;}”]The numbers drive everything in your business and it is imperative that you the business owner know and understand your numbers. They are like the scoreboards at a sporting event. Without them and without an understanding of what the numbers mean you really don’t know how your business is doing. You do not know if you are winning or losing the game.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=””]

Chapter 9: Manage the Numbers

The numbers drive everything in your business. Without a complete understanding of your numbers, you really do not know how your business is doing. You cannot manage your business from your checkbook.

When I watch football, how do I know who is winning and who is losing while I watch the game? I look at the scoreboard to know the actual score, the time remaining, the down, and how many yards to the next first down. Even the referees, the coaches, and the quarterback pay attention to the scoreboard. Reading the scoreboard is the only real way to know which team is winning and which is losing.

Use Your Scoreboards Wisely

It is the same in your business. The primary scoreboards in your business are the P&L (profit and loss), the balance sheet, and the cash flow projection. How else do you know if you are winning or losing? Income statements (also known as the P&L) are great for comparison to measure progress in the business. For example, you can use it to compare the current quarter with the previous quarter, or the current quarter to the same quarter the previous year. The P&L is like a movie it covers a period of time, such as the first quarter (Q1), second quarter (Q2), or year to date (YTD). The balance sheet is similar. It is a good comparison tool, and it works like a snapshot in time. It covers a particular date, like the end of the fiscal year (December 31) or the end of a quarter, and looks at the information on that particular date in time. If you are not using the P&L and balance sheet as comparison tools, you are not tracking the performance of your business.

The problem is that both the P&L and balance sheet are lagging indicators. They look backwards, and what has happened has already happened and cannot be changed. The only tool or scoreboard a business has that looks forward is the cash flow projection, which takes all the information from the P&L except depreciation and amortization because they do not use cash, and then adds in debt payments, which are a use of cash but do not show up on the P&L. The problem that many business owners get into is that they look at their P&L and net income and think that is cash. It is not cash but the theory of cash, because any principle payments on debt are not recorded on the P&L but are recorded on the cash flow projection.

Many business owners I run into are not paying attention to their scoreboards. They are essentially running their business by the seat of their pants, hoping they are winning the game, but they really do not know. They are playing a guessing game with their future and the future of their employees.

When I fly an airplane, I have to be able to read the instruments on the dashboard. I might be able to get by on a clear, sunny day, but what happens if a storm comes in, or I get caught in fog? In those circumstances, if I am unable to read the instruments, I am probably going to die. It is your responsibility to know how to read the critical instruments in your business: the P&L, the balance sheet, and the cash flow projection.

Learn the Language of Business

If you are an entrepreneur with a particular skill set and that skill is not accounting, then I would suggest you take some online or on-site courses to sharpen your skills. You do not need to become an accountant, you do need a basic understanding of accounting. I also recommend Finance for the Non-Financial Manager by Gene Siciliano. Ignorance is not bliss when the success of your business is at stake.

I have a favorite restaurant in Portland, Oregon, where I like to eat. The food is always amazing and the menu changes regularly based on what is fresh at the time. I love to sit at the chef’s counter and watch the cooks work their magic. If you consider the consistent and flawless food they produce, you realize that the chefs have mastered the language of cooking teaspoons, tablespoons, cups, pinches, temperature, seasoning, and much more allowing them to produce amazing results. The language is such a part of them, it is as if they have become native speakers.

It is the same with musicians. The ones that move us with their songs have learned the language of music flats, sharps, chords, and keys. Their investment in learning the language produces the compositions we spend our time listening to and enjoying.

When flying, it was critical that I learn all the aspects of flying, such as the pre-flight check list, taking off, actually flying, and landing (which was always the most challenging aspect). I had to learn the language of flying in order to make good decisions. I had to understand what levers to push or pull and to what degree. If I had been lazy and had not taken the time to learn this language, it would have been disastrous to my life and the lives of my passengers.

As a business owner, you are responsible for learning the language of business accounting. Understanding the P&L and balance sheet and how they are interconnected is critical to the success of your business. If you are unable to understand and speak the language, you are putting your business in jeopardy.

The problem is that the P&L and balance sheet both look backwards. The information you are receiving has already happened, and you cannot do much to change it. The past is important, but what about the future? Most of the mistakes in business are due to not knowing your real numbers. You thought you were going 75 mph, but you were really only going 30. You thought you had a full tank of gas, but you were only half full. That’s why you need a cash flow projection.

Success Steps

  1. Learn the language of business.
  2. Review your P&L and balance sheet weekly.
  3. Compare months, quarters, and YTDs to the previous year’s results.
  4. Consider what adjustments you can make to manage the numbers in a more profitable way.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

It’s Not Hard, It’s Business

Fundamental Steps to help business owners learn what it takes to grow their business and increase their revenue.

As the former GM and COO of a $40 million company with seven locations I have learned what it takes to be successful in business. In this book, I share some keys to sustainable business growth and acceleration and the way to close the gap between your performance and your dreams.

You didn’t go into business to just get by, you got into it to succeed. Follow our series on the website and get your desktop reference copy from Amazon.[/vc_column_text][vc_single_image image=”4271″ img_size=”full” alignment=”center”][vc_column_text]

Get Your Copy

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CEO PROJECTIONS FOR 2019

As part of my Vistage worldwide membership I receive their updates on the economy, and the CEO Projections for 2019 caught my attention. It seems that CEO confidence in the economy has continued to decline into this year. Although CEOs expect revenues to rise and even profitability to improve for now, they see economic headwinds building and feel the pressure of rising wages and unfilled positions. “The challenge for CEOs in 2019,” according to the report, “is figuring out how to maintain growth in the face of a potential slowdown.”  The recent March 23rdWall Street Journal reported that investor anxiety over the world economy has increased and there are concerns that this may be the start of a consistent downturn.

If you couple these reports with a look at some of the longest economic expansions in the United States since 1900, you can see that there probably is some reason for concern:

  • The U.S housing bubble lasted 74 months (November 2001–December 2007)
  • World War II lasted 81 months (September 1938–September 1945)
  • Reaganomics lasted 93 months (November 1982–July 1990)
  • Vietnam lasted 108 months (February 1961–December 1969)
  • The Tech bubble lasted 122 months (March 1991–March 2001)
  • Our current economic expansion which started in June of 2009, is currently 115 months long, the third longest in U.S. history.

Based on the current length of this expansion and the CEO Confidence Index, one might think we are looking at a slowdown in the economy sooner rather than later. We do not know exactly when, but a correction in the economy is coming. As I interact with owners of small to mid-market businesses I have noticed that they are feeling anxious over the uncertainty.

The good times can often make us complacent, so I suggest you embrace this uncertainty and choose to prepare now. Waiting to figure out what to do until the slowdown arrives is the wrong approach. I recommend you prepare for what is ahead by focusing on these five areas:

  1. Leadership:Leadership is hard even in the best of times. In order to build a strong culture of the right people working effectively and efficiently, you need to be a strong leader. This requires clear communication on your part. Your employees will want to feel your confidence that the organization has a plan and can weather a downturn. It is important to open up the channels of communication to forestall speculation because what your employees do not know can hurt the organization. Knowledge prevents misinformation and disinformation.Communication and follow through increase trust; work on building trust throughout your organization.
  2. Talent Management:Hiring and retaining talent is one of the major issues that business owners are facing today. As a business, you have to retain the good people you have and hire additional great people from a reduced talent pool. How do you do that? By developing a strong culture and providing a great work environment Employee development is key, and so is vision. Employees want to be a part of something bigger than themselves. Clarifying where the company is headed and the plan to get the business there, will not only help to retain your good employees but will also attract other good employees.
  3. Customer Engagement:Business owners often wait for their customers to contact them, which is a mistake. Proactively develop the relationships with your customers—and do not wait for a slowdown to do so. The time to communicate with your customers is now, not when your business is struggling. Revenue growth is a proactive activity, meaning that if you want sales to improve, you have to be communicating more.
  4. Focus on Improving Operations:How can you make your current operations more effective and efficient? During good times businesses tend to build more complexity into their systems and processes (if they even have systems and processes). You need to start thinking about how to streamline your operations, reduce waste, and get all of your employees contributing to the bottom line. How can you add value to the value stream in your business? How can you make all your processes and procedures more linear?
  5. Manage the numbers:The numbers drive everything in your business; you need to know and understand them. You have to manage your cash flow and understand the key drivers of cash in your business. I run into far too many business owners who are not paying attention to their financials. Some review their P&L and balance sheet on a somewhat regular basis but few actually produce a cash flow statement to understand how cash is moving in and out of the business. Start to build cash reserves in your business now. Get to know your banker and start building the relationship now if you have not already done so.

An economic slowdown is coming. The question is when it will happen and how long it will last. The various aspects of your business are like links in a chain, and one weak link can make the entire chain weak. Now is the time to strengthen the links in your business chain to ensure you can manage your way through a downturn. Focus on these five areas to make significant improvements and be ready for when the economy slows down.

We are organizational development experts and we focus on helping small to mid-market companies strengthen all the links in their chains, reducing waste and adding more value to the value stream. This increases efficiency and effectiveness, improving bottom line results. Do not wait. Start preparing your business now. We can help. Give us a call: 503-312-3145

mailto:garyfurr@garyfurrconsulting.com

Books by Gary Furr Available on Amazon:

It’s Not Hard, It’s Business: 10 Keys to Revenue Growth

Make Your Banker Happy: 10 Keys to Unlocking a Good Relationship with Your Banker

References:

  • Vistage Research, CEO Projections for 2019
  • U.S. Bureau of Labor Statistics
  • U.S. Bureau of Economic Analysis
  • Internationalbanker.com
  • Investopedia
  • Patrick Bet-David: The Next Market Crash, YouTube November 2018

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It’s Not Hard, It’s Business | Chapter 8

[vc_row css=”.vc_custom_1548289356400{background-color: #bcbcbc !important;}”][vc_column][vc_single_image image=”4587″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1753490946901{padding-right: 19px !important;padding-left: 19px !important;}”]The word discipline gets a bad rap. Sure, it can mean punishment, but I think that meaning taints our understanding of the discipline that we need to employ to produce the outcomes we are looking for. Discipline is required to remain focused and to persevere.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=””]

Chapter 8: Discipline Delivers

The word discipline gets a bad rap. Sure, it can mean punishment, but I think that meaning taints our understanding of the discipline that we need to employ to produce the outcomes we are looking for. Discipline is required to remain focused and to stay hard at work every day and to persevere. As Martin Seligman, the author of Learner Optimism, says, ìSuccess has more to do with resilience and persistence than skill set.

World-class athletes, famous musicians, and elite military teams such as the Navy Seals all have the same thing in common: They express their talents with predictable precision, which is achieved through disciplined and repeated practice. They are in the habit of practicing over and over until they get it right.

I love to watch the Oregon Ducks play football. When Chip Kelly was their head coach, he had his players disciplined into a fine-tuned machine that executed flawlessly almost every play. This was developed through repeated practice, discipline, being intensely focused, and great communication. The players were so disciplined at their craft that they could run play after play without going into a huddle, causing the opposing defense to become exhausted.

In Good to Great, author Jim Collins asserts that great companies have a strong culture of discipline. If discipline leads to greatness, then the lack of discipline leads to chaos, confusion, and unpredictable results. Successful people have the discipline to stay at it and work to continually improve on what they are doing.

Stop Dabbling

As a business owner, if you are going to dabble in your business, you are probably not going to achieve the level of success you desire. Dabblers rarely succeed at what they are doing. Full commitment and discipline are required.

What skill set is preventing you from taking your business to the next level? There is an old saying that knowledge is power, however, I no longer believe this to be true. Everyone now has access to all the knowledge they could ever want and probably more than they need. You can learn any skill that you are lacking from the comfort of your own office or home, and you can hire a mentor or coach to help you take your business to a whole new level.

There is no reason a lack of knowledge should be holding you back, but lack of discipline may be. Do not think about perfection. The goal is to develop the discipline to keep at your goals every day and make improvements. It is about making progress. Take some action today.

I believe the way to stay disciplined is to block off time on your calendar to be intensely focused. Working in chunks of time without distractions has the power to generate tremendous results. Use your calendar to block off chunks of time, and do not allow anything to violate it. It may be a difficult habit to start, but once you start to see progress, it will motivate you to stay at it.

Look at your calendar. What does it look like? Do you have blocks of time to be focused on your priorities for the day or for the week? If not, it is unlikely that you will accomplish them.

Keep the pressure on to stick with it. Back when I used to fly, it would often be necessary to make a course correction. In this instance, I would turn the yoke on the airplane to go toward a new direction, but if I did not keep the pressure on the yoke, the airplane would spin back to the direction it had been going due to momentum. Work is no different. If you do not keep the pressure on, you will revert to your previous habits. Keep the pressure on your own yoke to maintain your direction and momentum.

Success Steps

  1. Use your calendar to block off time each day for your top three priorities.
  2. Tackle your list in order. Do not move on to the next item before completing the one before it.
  3. Block off time to return phone calls, emails, and texts.
  4. Stick to it day after day and watch how much you get accomplished.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

It’s Not Hard, It’s Business

Fundamental Steps to help business owners learn what it takes to grow their business and increase their revenue.

As the former GM and COO of a $40 million company with seven locations I have learned what it takes to be successful in business. In this book, I share some keys to sustainable business growth and acceleration and the way to close the gap between your performance and your dreams.

You didn’t go into business to just get by, you got into it to succeed. Follow our series on the website and get your desktop reference copy from Amazon.[/vc_column_text][vc_single_image image=”4271″ img_size=”full” alignment=”center”][vc_column_text]

Get Your Copy

[/vc_column_text][/vc_column][/vc_row]

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It’s Not Hard, It’s Business | Chapter 7

[vc_row css=”.vc_custom_1548289356400{background-color: #bcbcbc !important;}”][vc_column][vc_single_image image=”4585″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1753491042355{padding-right: 19px !important;padding-left: 19px !important;}”]As business owners, a great vision and a plan of action is important but you must execute on that plan. Execution takes intense focus. Consider water at 60,000 psi can cut through two inches of steel. But that same, water un-focused will just splash around and create rust. You need intense focus like water at 60,000 psi to make significant improvements in your business success.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=””]

Chapter 7: Focus Means Power

Once you have a clear direction for your business and your personal life coupled with a plan of action to achieve the success you desire, you need to develop an intense focus on that plan of action. People often fail to consider the power of intense focus. Water at 60,000 pounds PSI can cut through two inches of steel, but that same water when unfocused will just splash on the steel and create rust. Intense focus is a necessary requirement for success.

Tim, the client I mentioned who was so distracted by social media as well as email and phone calls from his friends and family, was not aware of all the time he spent interacting with others. The reality is that he was distracted by other people’s agendas rather than being focused on his own. Even though he spent most of his day at the office, he was unproductive and accomplished little. Another client I interact with is also very distracted by social media. He leads an active social life and spends a great deal of his time reacting to incoming text messages, email, and other notifications that light up his cell phone. Perhaps not surprisingly, his employees have followed suit and they too are spending a great deal of time on social media and little on being productive.

The High Cost of Distraction

Every day in your business you are burning through cash and you do not even know where it is going! I can hear you now: I bet you think you are the exception. You know I have not looked at your numbers, so how dare I predict such waste? I dare because I have observed that constant distractions are impeding productivity yours, your staff’s, and your employees’. This is costing your business some serious money.

A recent study found that the time wasted as a result of constant distractions is costing the U.S. economy $997 billion every year, and 89 percent of employees do not complete their top three tasks each day due to distractions. Employees are wasting 759 hours each year due to workplace distractions. That equals 19 weeks almost five months every year! One study found that on average, workers check their email forty times a day, even when there has been no notification or email alert. These distractions are like kryptonite. They are killing your productivity, which has a direct effect on your profitability.

Studies show that every time we get distracted, it takes approximately 23 minutes to get refocused. To make matters worse, the average U.S. worker feels the pull of distraction every three minutes. You can change this negative pattern if you are willing to take charge of your time. Perhaps it is not time management that is your biggest issue these days, but self-management.

Most people that I run into underestimate the need to develop an unapologetic focus on their plan of action. You need to eliminate the distractions in your life that prevent you from achieving your success and take genuine action on your goals.

Determine Your High-Value Activities

What is the highest and best use of your time, energy, and money? I recommend really considering the question and writing your answers down. Now, remember that time, energy, and money are all limited resources. You only have so much energy, and each night, when the clock hits midnight, you are out of time. How can you focus on applying these assets to achieve the maximum results?

Many have heard of the 80/20 rule, which originated with the Italian economist Vilfredo Pareto during the nineteenth century. He wrote a mathematical model for income distribution in Italy and found that 80 percent of the land was owned by 20 percent of the people. It turns out that the Pareto principle applies to just about everything in nature. The 80/20 rule demonstrates that a minority of inputs or effort, 20 percent, usually leads to 80 percent of the results. Pareto even found this to be true with his garden peas: 20 percent of his plants generated 80 percent of the harvest.

As you can see, the 20 percent is critical. What is the 20 percent of your time, energy, and money that will generate 80 percent of your results? You need to get intensely focused on this 20 percent it is one of the keys to your success.

By thinking about this 20 percent, you will begin to think more strategically about your business and elevate your focus, thinking, and actions to a higher level. Business as usual will not do it. Business as usual will not get you the kind of success you desire. You have to get focused on the important high-value activities, the 20 percent that delivers the greatest return of your investment of time, energy, and money. Determine what those activities are.

Without focus, people tend to become consumed with nonessential, low-priority activities, which causes them to get overwhelmed and then waste their time, talent, energy, and money on the wrong type of work. Determine what your 80 percent activities are. Write them down and stop doing them by eliminating them, automating them, handing them off, or outsourcing them. The idea is to create a Stop Doing list to remind you to stop wasting your time on low-value activities that are not the highest and best use of your time.

It is easy to get busy being busy and lose sight of what is most important. Then life becomes complex, cloudy, confusing, and stressful. You can combat that tendency by knowing your 20 percent and focusing your time and energy there.

Success Steps

  1. Eliminate distractions. Know what gets in your way. Do you need to turn off your phone? Silence your notifications? Delete social media from your phone?
  2. Find the 20 percent in your life, and write those things down.
  3. Read them every day, and focus on that 20 percent.
  4. Find your 80 percent activities and take steps to eliminate or hand off those low-value tasks.
  5. Create a Stop Doing list.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

It’s Not Hard, It’s Business

Fundamental Steps to help business owners learn what it takes to grow their business and increase their revenue.

As the former GM and COO of a $40 million company with seven locations I have learned what it takes to be successful in business. In this book, I share some keys to sustainable business growth and acceleration and the way to close the gap between your performance and your dreams.

You didn’t go into business to just get by, you got into it to succeed. Follow our series on the website and get your desktop reference copy from Amazon.[/vc_column_text][vc_single_image image=”4271″ img_size=”full” alignment=”center”][vc_column_text]

Get Your Copy

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THE FIRST QUARTER OF 2019 IS ALMOST OVER

The First Quarter of 2019

We are almost through the first quarter of 2019. Are you planning to have your best year ever? If so, it will only happen if you are more intentional about it than you were in 2018. Best years do not just happen. You make them happen by backing up your goal setting with action.

If you remember, we were going to do a review of 2018 and perform the following analysis:

  1. List the things you accomplished in 2018.
  2. Compare the list to the goals you set in 2017.

That analysis should have been followed with these questions:

  1. How did you do?
  2. What could you have done better?
  3. What can you do to improve moving forward?
  4. What is your vision for 2019?
  5. What are your 90-day goals for January-March to help you achieve your vision?

How are you doing in your very first quarter of 2019? Are you on track to meet your 90-day goals? There are only a few weeks left in Q1 to get 2019 started on the right trajectory.

If you are on track, congratulations! Keep up the great work.

If you are not on track, there is still time. Assess why you are not where you planned to be. What you can do in March to get back on track to accomplishing your 90-day goals and having the best year ever in 2019? Goals are one thing, but they mean nothing without execution.

Ideas are easy. Execution is everything

I have a mentor who I work with on a regular basis. He holds me accountable because I cannot consult myself. As he likes to say, we can’t read the label on the water bottle from inside the bottle. I am inside my own bottle looking out, no different than you. We all need someone to hold us accountable to a higher level of performance and success.

If you have not created a vision for 2019 to ensure it is your best year ever and have not set your 90-day goals to put you on the path to success, then we should talk. You do not want to arrive on December 31, 2019, and realize that your business has not done any better than it did in 2018.

Give me a call. I can help you achieve extraordinary results in 2019, but the longer you wait, the harder it will get. Take massive action now to make 2019 your very best year. 503-312-3145

garyfurr@garyfurrconsulting.com

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It’s Not Hard, It’s Business | Chapter 6

[vc_row css=”.vc_custom_1548289356400{background-color: #bcbcbc !important;}”][vc_column][vc_single_image image=”4582″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1753491390171{padding-right: 19px !important;padding-left: 19px !important;}”]It is not sufficient to just have a clear vision of where your business will be in the future. You need a plan of action to bridge the gap between your current state and your desired future to help guide you along the path and prevent getting lost.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=””]

Chapter 6: Map Your Course

I was doing some volunteer work for a nonprofit, and I learned that three years earlier, they had had a consultant come in and develop a strategy and vision of the future for the organization. Unfortunately, the vision had not been accomplished, so the organization went back to the drawing board with a new consultant. They developed a grand strategic plan for the future, and everyone was excited until the consultant left. At that point everyone wondered how they would achieve this grand strategic plan. Vision and strategies are useless without a map or plan of action to get you where you want to go. Strategies need to be executed or they will not serve the organization.

It is not uncommon for organizations to fail to enact their vision. But more common, in my experience, is that business owners and CEOs are so busy being busy running day-to-day operations that they do not have the time to stop and analyze their current state and determine their desired future. If they do, they do not take the time to chart a detailed course between those two points.

Check Your Coordinates

A map is there to guide you from where you are to where you want to go. Furthermore, a map helps you to see the most efficient route to take. Of course a map is only valuable if you know where you are currently, hence the need to be brutally honest about where you are starting from. The business environment is constantly changing and you will need to refer to your map and make slight adjustments along the way. If you develop a map but then do not refer to it often, it is not going to help you achieve the results you want in the most efficient way possible.

As I previously mentioned, I used to fly an airplane to save time going between locations. I could set the airport coordinates or air-port identifier for where I wanted to go along with the GPS, but if I did not continually check my location and refer to the map, I could easily get off course due to crosswinds or other factors. I had to continually check the environment and location, and make adjustments. It is the same with your map of your business and where you want to go. You have to continually make sure you are on course and make the appropriate adjustments to stay there. The business environment is changing constantly like a crosswind, and you need to continually make course corrections to create a successful future.

I once heard motivational speaker Brendon Burchard ask this question: ìWhen is the best time to have a map if you are going hiking in the woods? The answer: Before you enter the woods.î If you do not have a map and there are no trail markers, it is not difficult to get lost in the woods. Sometimes navigating business can be like finding your way in a forest. Why make it harder on yourself than it needs to be? Your map will be the guidepost on your journey toward your desired future.

I have climbed Mount St. Helens five times. On my first climb I was told that hikers had to be very careful when descending the mountain due to how the ground sloped off to the east. People tended to follow the natural contour of the land without realizing it and would eventually get off course and get lost. The U.S. Forest Service eventually solved this problem by installing large wood poles embedded in a pile of rocks to mark the path to prevent hikers from getting lost. They essentially created a visual map to follow to keep people on track.

Mark Your Own Path

You can mark your own path toward your future. I recommend using ninety-day increments. What are you going to do in the next ninety days that will move you closer to your one-year vision? Goal-setting marks your path, and meeting those goals provides ongoing propulsion to power you toward your desired destination.

Write your ninety-day goals down, and read them every day. Setting goals is a common practice of high achievers. According to Brendon Burchard’s research for his book High Performance Habits, ìHigh performers have a deliberate approach in planning their days, projects, and tasks compared to underperformers. He adds that the fundamentals of becoming more productive are setting goals and maintaining energy and focus. No goals, no focus. Productivity starts with goals.î

One of the great benefits of these ninety-day goals is that they prevent you from getting off course. Whenever you have a difficult decision to make, ask yourself just one question: Does this take us closer to our one-year vision of the future or further away? With the ninety-day goals marking your trail, the decision should then be easy. By repeating your clear ninety-day goals daily, you will empower yourself and your organization to pursue those goals, rather than getting ensnared in the day-to-day clutter or non-essential activities. You will also be building your belief in what is possible. Your beliefs affect your actions, which has a direct effect on your results.

Your success cannot be left to chance or good fortune. You have to do the hard work. Part of that hard work is going through this envisioning and goal-setting process. In doing so, you are laying the foundation for success.

I love the statement from Brendon Burchard, who said, ìWhen you knock on the door of opportunity, don’t be surprised to see hard work standing there, when you open the door.î No one said that business would be easy, but it does not have to be so complicated. Chunk it down into manageable pieces.

Success Steps

  1. Spend some time thinking about the ninety-day goals that will help you get to your one-year vision of the future.
  2. Write them down.
  3. Believe in yourself and trust that your dreams are possible.
  4. Read your ninety-day goals every day.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

It’s Not Hard, It’s Business

Fundamental Steps to help business owners learn what it takes to grow their business and increase their revenue.

As the former GM and COO of a $40 million company with seven locations I have learned what it takes to be successful in business. In this book, I share some keys to sustainable business growth and acceleration and the way to close the gap between your performance and your dreams.

You didn’t go into business to just get by, you got into it to succeed. Follow our series on the website and get your desktop reference copy from Amazon.[/vc_column_text][vc_single_image image=”4271″ img_size=”full” alignment=”center”][vc_column_text]

Get Your Copy

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It’s Not Hard, It’s Business | Chapter 5

[vc_row css=”.vc_custom_1548289356400{background-color: #bcbcbc !important;}”][vc_column][vc_single_image image=”4565″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1753491520376{padding-right: 19px !important;padding-left: 19px !important;}”]As a business owner it is important to know where you want your business to be in the future. Without clear direction as to where the business is going, you will not achieve the level of success you are wanting. Having a clear direction is an important aspect of any journey. Begin with the end in mind, where do you want your business and personal life to be moving forward?[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=””]

Chapter 5: Choose Your Direction

Many times, when business owners are struggling, they think they just need to work harder and harder and that will change things. It rarely does. What does work is slowing down and taking a bird’s-eye view of your business to observe the current state or your reality. Where is your business today? Be honest with yourself. You have to know where you really are. There cannot be any self-deception or unwillingness to see reality; just tell the truth.

I know slowing down does not sound like the key to success. In fact, it probably sounds like the last thing you should do. But trust me: Running faster and faster in the wrong direction is a critical mistake. Stop and observe where you are. Does it look anything like what you envisioned it would look like when you started your business? Are you where you thought you would be both personally and professionally?

One of my early clients, we will call him Tim, had been working in his business for five years and had finally made a small profit. He was discouraged that the hard work and effort had not paid off as he originally thought it should, so he called me. He explained what was going on in his business and that he had decided to sell it and do something else. Together we came to the conclusion that he would sell his business in two years. In order to do so there were some things we needed to accomplish in order to make the business more appealing to a potential buyer. The first step was to completely understand his current state. The next step was to determine a clear direction. Since we knew he would sell the business in two years, we worked backwards from there. In doing so, we determined that he would need to start documenting his processes and procedures so that anyone new could come in and figure out how to run the business without Tim’s involvement.

The next step was to develop a plan of action on how to bridge the gap between his current state and his desired future to sell the business. Then, of course, he would have to begin executing on the plan. This is where the difficulty came in for Tim. He had not been focused on his business. He was distracted by a variety of things, including social media, so much so that he would come to work every day but accomplish very little.

With clear direction and a map for the business, we made a plan of action to get Tim to be more focused on his business. I had Tim promise me that he would give me four hours a day, from 8 a.m. until noon, of complete focus on his business. He was responsible for eliminating any distractions that took him away from that focus. After noon, I told him, I did not care what he did. He could go play golf, dive into social media, play video games, anything. It did not matter as long as he gave me those four hours of uninterrupted time every day, and he agreed. Once Tim had a clear direction and a plan of action, he became motivated to be intensely focused on his business to get it ready to sell.

A funny thing happened along the journey. The very next year Tim’s business had a 540 percent increase in revenue. Suddenly Tim was highly motivated by the results he was getting and began second-guessing his decision to sell his business. He had a clear vision of where he wanted to go, a map to his destination, and a plan of action on how to get his business there. He had also been intensely focused for at least four hours per day over many months, which generated amazing results. Now he was highly motivated and no longer wanted to sell the business. It is remarkable what a clear sense of direction can do.

Working Backwards

Before you begin any journey, you need to know where you are setting out from, your starting point. I recommend developing a personal and business balance sheet to determine where you are currently. There are numerous items you can address on your balance sheet. Here are some questions you can ask yourself:
– What is my current financial situation?
– How many hours per week am I working?
– Am I in control of my business or is the business running me?
– How much time am I spending working in the business versus on the business?
– If I take an extended vacation, will the business continue to operate smoothly?
– Am I able to regularly spend time with family and friends?
– Do I have time for volunteer work or other interests outside of work?

Of course you should add your own questions based on matters important to you and your quality of life. Once you have been completely honest about where you are, it is time to think about what you want the future to look like for your business and your personal life.

I stress this with all of my clients: Do not neglect to consider your personal life. You need to acknowledge what you want both personally and in your business. You have a life, and more often than not your personal and business lives are intimately intertwined. You cannot consider one without considering the other.

I advise creating a vision of the future five years from this day. You want to go out five years from now and describe what that is going to look like for you in your business and your personal life. How many employees do you want to have? How much money do you want to make? How big of a business do you want? How many weeks of vacation do you want to take? Describe it in writing, but stick to about six or seven items. Then work backwards from that.

If you want to be at this particular future state in five years, where do you need to be three years from now? Write that down as well. Use the same six or seven items, and describe what each looks like in three years. Then work backwards again: Where do you want to be a year from now? If you need to be at a certain point in three years, where do you need to be a year from now?

What would your business look like if money, time, and energy were no object?

You need to be bold when you think about this and describe it. Write it down, and read it often. Give yourself permission to dream big. It is your life and your business. Why not dream big?

Do not let your small business make you small-minded. This is a common pitfall. You did not start your business by thinking small. Why not think really big and imagine the future that you want? John F. Kennedy was not thinking small when he announced we would put a man on the moon in ten years. We did not even have the technology to do it then. It had to be created. Think outside of your own box. And if you are unable to think outside the box because you are in the box, get a mentor or a coach to help you to see more clearly.

Put It in Writing

Writing it all down is part of the process. It is not sufficient to see it in your mind, you must write it down. Maybe that seems tedious, or even childish, but do not talk yourself out of doing it. Your mind is a powerful tool if you put it to work on your behalf. The shear act of writing down your vision of the future puts your subconscious mind to work to help you to make it happen, even when you are not thinking about it.

I remember hearing author and motivational speaker Brian Tracy tell a crowd that if they took a blank piece of paper and wrote down ten things they wanted to accomplish in the next year and then folded the piece of paper in half, dated it, put it away, and did not look at it for the entire year, a year later they would have accomplished seven or eight of the items on the list. He guaranteed it. This is due to putting the power of the subconscious mind to work.

Now imagine how powerful this principle would be if you not only wrote it down, but you read it every day, even twice a day. You can dream and create the future you want by putting the power of your subconscious mind to work to help you achieve your dreams.

Think about it this way: If you decide to take a thousand-mile journey, you need to know where you want to end up. Certainly when you board an airplane, you know where you are going. If you do not pay attention to where you want to end up, you most likely will not arrive at your destination. It is no different in life or in business.

When I worked in the corporate world, I had an airplane at my disposal to save time getting from one location to another. Traveling at 160 mph in an airplane gets you where you want to go in a big hurry, but you had better know where that is.

Don’t Be Like Alice

In the story of Alice in Wonderland, Alice is looking for a way out of Wonderland. When she comes to a crossroad, she turns to the Cheshire Cat sitting there and says, ìI just wanted to ask you which way I ought to go?î The Cheshire Cat then tells her that it depends on where she wants to be. Alice says she does not know, and the Cheshire Cat smiles and says, ìThen it does not matter which way you go.î

Without a clear direction, you will be just like Alice. It does not matter which road you take if you do not know where you want to go but of course it is unlikely you will end up where you want to be. Surprisingly, few business owners take the time to set a destination for their business (or for their personal life). How can you define success if you do not know exactly what you want the future to look like?

Not only do you need to know where you want to go, you have to know where you are currently if you are going to get from A to B. A is your current state, and B is your destination or desired future. To chart a course, you must be truthful about where you are. No pretending. No denial. If you took a 30,000-foot view of your business and your personal life, how would you describe it? That is your current state. Understanding that is a critical part of charting a course to the future.

I suggest to my clients that they read their five-year, three-year, and one-year visions every day. Doing so is a powerful tool for creating the future you want and putting your subconscious mind to work for you.

Success Steps

  1. Spend time understanding your current state or reality.
  2. Envision your business and personal life five years from now.
  3. Work backwards to plan what you want your business and life to look like three years from now and one year from now to keep you on track toward your five-year vision.
  4. Write this vision out.
  5. Read it every day to put the power of your subconscious mind to work.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

It’s Not Hard, It’s Business

Fundamental Steps to help business owners learn what it takes to grow their business and increase their revenue.

As the former GM and COO of a $40 million company with seven locations I have learned what it takes to be successful in business. In this book, I share some keys to sustainable business growth and acceleration and the way to close the gap between your performance and your dreams.

You didn’t go into business to just get by, you got into it to succeed. Follow our series on the website and get your desktop reference copy from Amazon.[/vc_column_text][vc_single_image image=”4271″ img_size=”full” alignment=”center”][vc_column_text]

Get Your Copy

[/vc_column_text][/vc_column][/vc_row]

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